Empire Construction CommitmentCommitment

1. ONE FULL YEAR OF PROTECTION

» 1-year, unlimited hours, full-machine coverage standard factory warranty.

» No charge for travel time or mileage during standard factory warranty period.

» Free loaner machine for warranty repairs beyond 48 hours during first 12 months on qualified models on qualified machines.

2. OPERATOR TRAINING & EQUIPMENT WALK-AROUND UPON DELIVERY

» In-depth machine overview and basic operator training to ensure safe and efficient machine operation.

3. EXTENDED WARRANTY OPTIONS

» Full range of Equipment Protection Plan options, tailored to you based on use and trade cycles.

4. S•O•S FLUID ANALYSIS: ALL LABS ARE NOT THE SAME

» Your first 500 hour sample is on us.

» Guaranteed 24-hour analysis turnaround time – best in the industry.

» Empire certified lab technicians interpret data based on the specific machine and industry conditions to determine your machine’s health.

5. INDUSTRY LEADER IN PARTS AVAILABILITY

» Over 220,000 parts line items in stock, 200 parts professionals, 110 parts drops at over 30 locations, and a delivery network that covers over 2 million miles annually.

» Parts warranty extended from 6 to 12 months on all new Cat parts.

6. EQUIPMENT SUPPORT TO KEEP YOU UP AND RUNNING

» Product support available 24-hours-a-day, 7-days-a-week, 365-days-a-year.

» Over 550 service professionals, 140 field service technicians, and 22 locations.

7. RESOURCES AND TOOLS FROM SAFETY.CAT.COM

» Free access to monthly safety webinars, virtual walk-arounds, online how-to videos and toolbox talks.

 

VIEW OUR BROCHURE  

 

 

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