Service Information System (SIS) Web:

Service Information System (SIS) Web is the electronic service tool that Caterpillar dealers, customers and employees rely on for their parts and service information needs.  SIS Web covers information for all Caterpillar products from 1977 to date.

The information in SIS is the equivalent of over 25,000 books.  With over 2 million graphics and more than 1.5 million part numbers, SIS contains 44,000 parts and service documents. For all of your parts and service information needs, rely on SIS.

register for free basic SIS WEB access at

Once registered, you will have instant access to order parts and a basic version of SIS Web, which includes Kits, parts and safety.  


If you are located in Empire's Arizona and California territory and would like to purchase the $713 full version of SIS Web CWEB9000 Annual License, please complete the form below or call 480-633-4304. Contact your local Cat Dealer for inquires outside of Empire's territory. 

Yes, I want to PURCHASE SIS WEB:

 * Company Name:  
    Empire Account #  
    Purchase Order #  
 * Contact Name  
    Email Address  
 * Address:  
 * City:  
 * State:  
 * Zip Code:  
 * Country:  
 * Contact Number:  

By clicking submit, I agree that I am located in Arizona or California
and agree to pay $713 SIS Web annual license fee.


PC Requirements

2013-2015 SIS System Requirements - PC/Laptop Configurations:

Operating System

  • Web and Network
  • Windows XP (32 bit)-ending 2013
  • Windows Vista (32 bit)
  • Windows 7 (32 bit and 64 bit)
  • Windows 8 (32 bit and 64 bit)-beginning 2014

 Web Browser:

  • Microsoft Internet Explorer, Version 7.0, 8.0 and 9.0
  • Microsoft Internet Explorer, Version 10.0 – Beginning 2014
  • The latest version of Microsoft® Internet Explorer Minimum Configurations

Processor Speed:

  • 2.0 GHz processor or higher

RAM Required:

  • 2GB minimum but recommend 4GB

Video Capability:

  • Monitor capability of supporting 1024 x 768 resolution and Open GL supported Graphics Card (Recommend 128MB+RAM)
    SIS Helper Applications and Plug-ins

Note: Instructions for installations are included in the SIS installation and the Downloads screen in SIS.

  • Adobe Systems Inc. Acrobat Reader (Version 9.0 required to view Interactive Schematics)
  • LizardTech, Inc. DjVu
  • Arbortext IsoView
  • Creoview Consumer

Used Equipment

2013 420F 4EC P - $72,499.68

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2013 924K - $106,500.12

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2008 D3K XL - $49,999.86

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2012 980K - $211,000.16

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2012 226B3 - $25,499.64

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2015 226B3 - $25,484.00

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2006 140H - $182,400.12

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