FIELD SERVICE

SERVICE WHEREVER YOU ARE

When you need help on-site, our service trucks are outfitted with the latest diagnostic and repair technology and dispatched from 9 convenient locations near you. Our goal is to find ways to make you more productive and profitable, so if an unexpected equipment failure occurs, Empire can help get you up and running again in no time.

Plus, Empire technicians average 10+ years of experience and are ranked among the most highly skilled in the industry. That means you get accurate, expert diagnosis and repairs that we are proud to put our name on. 

How can we help you today?

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ROUND-THE-CLOCK SUPPORT GUARANTEED

"Even though it was not during normal business hours, your guys worked vigilantly to help the town in our time of need. Shortly after my initial call, Empire was pulling up. For this I am very thankful and appreciative of your service."

- Tyler T.

Complete Shop on Wheels

Eliminate the time and cost of transporting your machine off-site for repairs. With a combined fleet of nearly 200 field service trucks, Empire has the resources to get the job done when you need it most.

Each service truck is equipped with an on-board 32-foot boom crane, capable of lifting 10,000 pounds at full extension. These trucks are also furnished with the latest in diagnostic and repair technology. This guarantees the technician will have the right tool for the job - every time!

Empire Field Service Truck
Welding Field Service

Welding & Machining Service

We're proud to have some of the top welders in the industry and 10 welding and machining trucks in our field service fleet. Our team provides attachment repairs, precision machining, custom welding and fabricating services anywhere you're located.

We specialize in:

  • On-site Line Boring and Refurbishing
  • Portable Milling
  • Large Frame Casting Replacements & Frame Repairs
  • Articulation Joints
  • Mold Board Repair or Replacement
  • Liner Package Installs
  • Resurfacing and Confined Space Operations
  • ...and more!

Paving Service

Dealer-trained paving technicians are equipped to provide 24/7 on all Cat and other premiere paving equipment brands. Whether you operate asphalt pavers, compactors or screeds - we know the importance of maintaining your machines for a smooth and powerful performance.

Paving Service
Lube Service Truck

Mobile Lube Service

Available 24-hours per day, Monday-Saturday, with 24 lube trucks to provide coverage wherever your jobsite is located. Field lube utilizes state-of-the-art servicing systems and provides environmentally safe waste removal and disposal.

We're capable of handling a large range of services in the field including:

Knuckle-Boom Truck Service

When your job requires more muscle, we offer knuckle-boom truck service. It's the right solution for your heavy lifting and hauling needs.

Each truck has a 50,000 pound capacity with mounted crane and the ability to haul 80,000 pounds (with trailer). We can get the big jobs done with mobile service ranging from repairs to re-locations, load calibrations and much more.

Knuckle-boom field service

FOCUSED ON SAFETY

Safety is in our values and at the core of everything we do. Especially out in the field servicing machines. We're dedicated to providing excellence service while following all guidelines to ensure you and our employees get home safe.

COVID-19 PROTOCOLS

Need Field Service?

With 200 fully equipped service trucks, we're ready to help you get the service you need.

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