My.Cat.Com & Cat App

Manage Your Equipment Whenever, Wherever

ONLINE AND MOBILE FLEET MANAGEMENT

My.Cat.Com and the Cat App are companion applications that work together to save you time and effort. Both put the right information at your fingertips to make data-driven decisions. Find out more about how the tools compare and how you can get started today!

MY.CAT.COM

ALL YOUR INFO IN ONE PLACE

Use your computer or tablet to manage your equipment  on your schedule. Access your asset data, including location, health, maintenance, performance and more.

GO TO MY.CAT.COM

CAT APP

CONNECT ANYWHERE

Whether you’re on-site, at home or in transit from one job to another — use your phone or tablet for everything from checking equipment location to ordering parts. Available in several languages, the Cat App can connect anywhere so download it today! 

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The app is available for devices with iOS version 10 and newer, and Android version 5.2 and newer.

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SEE HOW THEY COMPARE

FIND OUT WHICH IS BEST FOR YOUR NEEDS

my.cat.com comparison

Frequently asked questions

    What data is included and how can I use it?

    • You’ll find data from more than a dozen different Caterpillar and Empire sources, all in one place — everything from PM schedules, parts and service records and inspection reports to info about rental contracts, warranty coverage, safety issues and more. Working with us, here’s what you can do:

      • Schedule PM
      • Check a machine’s parts or service history
      • Manage work orders
      • Review results from fluid analysis
      • Verify warranty or Equipment Protection Plan coverage
      • Extend a maintenance contract
      • Manage your rental equipment
      • Act on Safety Service Letter notifications
      • Monitor location, hours, events and fuel on units subscribed to Cat Daily or VisionLink®
      • Access/review Operation & Maintenance Manuals (OMMs)

       

      And that’s just the beginning. Once you see what’s available through My.Cat.Com, you’ll find plenty of ways to use it.

       

       

      Can I use My.Cat.Com on mobile devices?

      • You can log in from your phone, tablet, laptop or desktop. The system will determine what kind of device you’re using and automatically adjust the way information appears based on screen size.

         

        I don’t use Product Link or VisionLink. What does My.Cat.Com offer me?

        • Much of the information available through My.Cat.Com has nothing to do with Product Link™ or VisionLink. So even if your equipment isn’t connected, you’ll save time and reduce headaches by having quick, easy access to your parts and service records, PM schedules, rental history, warranty coverage and more.

          With the purchase of a new piece of Cat equipment starting Jan. 1, 2017, you get a complimentary five-year subscription to Cat Daily on My.Cat.Com, so you can start seeing how valuable critical fleet data is to your operation.

          If this data is already available in other places, why do I need My.Cat.Com?

          • It will help you find critical, actionable information faster with much less frustration. Plus, the data from Cat Daily isn’t available anywhere else. All your key data is accessible from one place, 24/7, with a single login. This will make your work life much easier.

            If this data is already available in other places, why do I need My.Cat.Com?

            • If your job involves buying, renting, operating, maintaining, repairing or keeping track of equipment, My.Cat.Com is for you. It will help you save time, work efficiently and make well-informed decisions whether you run one machine or a large fleet—whether you own or rent—whether your equipment is connected or not—and whether you use Cat products or another brand.

              Besides data, what else is available at My.Cat.Com?

              • You’ll find things like basic PM schedules and online OMMs. You’ll also have access to a simple planning tool that can help you stay organized. Use it to identify tasks, assign them to staff, sort them in different ways or even allocate machines to various areas of your work site. The tool can also function as a personal to-do list (just in case you need a reminder to pick up milk or call your mom).

                What happens to the other web platforms I already use?

                • You’ll still use VisionLink and other web platforms, but now you’ll have the option to access select data from these sources through My.Cat.Com. With VisionLink, for example, you’ll see high-level data about hours, location and events on the My.Cat.Com dashboard. If you want more details, click on a link and go directly to VisionLink.

                  How will you keep my information secure?

                  • Caterpillar cares about the safety and security of your transaction(s on My.Cat.Com. We redirect visitors to a secure server to transfer and receive certain types of sensitive data, such as credit card information, and take precautions against physical and electronic intrusion to protect against loss, misuse or alteration of information that we have collected from visitors to My.Cat.Com. For more information, visit cat.com/en_US/legal-notices.html.

                    What is Cat Daily?

                    • Cat Daily gives you the ability to monitor asset data and helps you better manage your fleet. This daily reporting functionality includes access to:

                      • Hours
                      • Location
                      • Events and event severity
                      • Fleet-level view of idle/working hours
                      • Fleet-level view of idle/working fuel burn

                       

                      Why should I subscribe to Cat Daily?

                      • Cat Daily feeds data into My.Cat.Com, providing critical information on a daily basis that will allow users to control cost, improve operations and maintain an accurate picture of equipment health.

                        Who has access to Cat Daily?

                        • A Cat Daily subscription is available for purchase to activate telematics data on assets connected to a select Product Link device. Construction prime products sold on Jan. 1, 2017, or later with factory-installed Product Link Elite, Pro or Basic devices will receive a five-year complimentary trial of Cat Daily via My.Cat.Com. Talk to us about taking advantage of this opportunity!

                          I work with three different dealers. Do I need to sign up with all of them?

                          • No. You’ll register once and include the name of each dealer you work with. All of your data across dealers will be available in one place. My.Cat.Com makes sure everyone stays in the loop.

                            What if my fleet changes after I’ve registered?

                            • We’ll have a record of anything you bought, traded, sold or rented through the dealership, as will any other dealer you work with, so as those transactions take place, your fleet information will be automatically updated. But if we’re not involved when you acquire or dispose of assets, we hope you’ll let us know so we can keep your info up to date.

                              Can I make changes to fleet information by myself?

                              • You’ll be able to change asset ID numbers (the numbers you assign to your machines) and service meter information.You can also enter information about any maintenance or service work you do on your own. Everything else will be automatically updated by the system.

                                How much does this cost?

                                • There’s no charge to register or use My.Cat.Com. For Cat Daily to be visible on your My.Cat.Com account, you will need to purchase a Cat Daily subscription or receive a complimentary offer through your purchase of a qualifying asset.

                                  How do I sign up?

                                  • The easiest way is to go to My.Cat.Com and click on the box that says REGISTER. You’ll enter some basic information about your company and your equipment, then get access to some of the resources available through My.Cat.Com (things like general PM info, online OMMs and task functionality). The next step will require spending a little time with us to confirm details about your equipment. Once that’s done, you’ll have full access to everything at My.Cat.Com. To subscribe to Cat Daily, contact us today.

                                     

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