SUPPORT
WE HAVE YOUR BACK
You run more than equipment. You run an entire operation. That's why we have a team of dedicated product support specialists ready to provide 24/7 support. Whether you need basic parts, financing or a comprehensive value agreement, we can help enhance every aspect of your operation — so you can work faster and more efficiently than ever.
Check out this featured video from Specialized Services Company to see how we provide support every step of the way.
MANAGE MY EQUIPMENT
Make equipment management easy with the latest mobile apps and online tools.
SHOW ME HOWTOOLS THAT MAKE IT EASY
Operate your business more efficiently from the office or jobsite with these technology tools.
MY.CAT.COM & CAT APP
Cat support from Empire includes everything you need to manage your equipment in the office, at the job site or anywhere else. Visit My.Cat.Com or use the downloadable Cat App to access crucial equipment data, pinpoint the location of any piece in your fleet, stay on top of equipment maintenance and much more.
VISIONLINK & PRODUCT LINK
VisionLink® telematics makes it easy to manage your fleet. Get real-time access to key information like fuel usage and working time vs. idle time, plus timely alerts to inform you when an issue occurs. Product Link™ is available with new Cat equipment and transmits valuable data via cellular and satellite technology.
CAT INSPECT
Regular inspections are crucial for detecting potential equipment performance and safety issues before they become a problem. Perform a fast, accurate evaluation of your equipment's health and condition. Use the checklists to conduct a point-by-point assessment before sending the model back into service.