VALUE AGREEMENTS
MACHINE OWNERSHIP MADE EASY
A Client Value Agreement (CVA) helps you do more and worry less. It simplifies machine ownership and maintenance, adds the security of expert support, and gives you the peace of mind from effective equipment health management.
It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower costs. Contact us today to find out how we can tailor a CVA to fit your business needs.
HASSLE-FREE MAINTENANCE GUARANTEED
WHAT TO EXPECT WITH EVERY CVA
A CVA from Empire puts our team and resources to work for you. From additional discounts to unique value-added services, we’ll take over some or all of your service and maintenance needs. Allowing you to focus more time and energy on profit.
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Genuine Cat Parts
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Extended Protection Plan (EPP) coverage options
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VisionLink access to monitor machine hours and location
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24/7 Access to Cat Central App & Parts.Cat.Com to shop parts & get support
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Flexible plan terms and monthly payment options
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Plan options for a new Cat machine, a Cat Certified Used machine, or a Cat machine you already own
PLUS, OUR SERVICES COMMITMENT
Because Every Minute Matters
When you need a machine back up, time is of the essence. That's why we guarantee with every CVA, you get same-day parts* and back to work in 2 days or as promised** or you'll receive up to $1,000 in Cat Credits. That's our commitment to you.
FIND THE RIGHT PLAN
You get one-on-one support from a dedicated Equipment Manager, plus fast-tracked service and remote troubleshooting and diagnostics.
BASIC
You complete your own routine maintenance and we make it easy to get the genuine Cat parts you need to get the job done.
PLUS
You perform Preventive Maintenance Levels 1 & 2 and we complete the higher levels at the recommended intervals.
PREMIUM
We handle your Preventive Maintenance for a single machine or entire fleet to help keep scheduled downtime to a minimum.
PRO
Get support from a dedicated Equipment Manager and a service guarantee to have you back to work in 2 days or as promised.**
* Same day on orders placed before 2pm local time, Monday-Friday. Covers maintenance, wear, and common repair Cat parts. If commitment not met, we credit you up to $1,000. Varies by industry. Additional terms and conditions may apply.
**All repairs, excludes planned maintenance. Back to work in 2 days or as promised, or we credit you up to $1,000. Valid on select Cat machines. Varies by plan and industry. Additional terms and conditions may apply.
CURRENT OFFERS
Get these exclusive offers when you purchase a new machine.
DOUBLE TAKE OFFER
As low as 0% for 36 Months + CVA*
- OR- Fuel Payback Credit + CVA
Learn how much you'd save on eligible machines like:
- Articulated Trucks
- Large Excavators
- Medium Dozers
- Medium Excavators
- Medium Wheel Loaders
- Motor Graders
- Small Excavators
- Soil Compactors
- Track Loaders
- Wheeled Excavators
DEAL TIME
0% for up to 60 Months + up to $500 towards a Cat CVA*
See how much you can save on:
- Backhoe Loaders
- Compact Track Loaders
- Compact Wheel Loaders
- Mini | Micro Excavators
- Skid Steer Loaders
- Small Dozers
- Small Wheel Loaders
- Telehandlers
